Identity resolution, automated.
Entity 360 resolves people, organizations, accounts, and assets across every system you own. Finds duplicates. Builds golden records. Maintains the source of truth for who is who — continuously, not quarterly.
Built for data stewards, MDM leads, and business owners who've given up trying to get Sales, Support, Billing, and Compliance to agree on which customer is which.
"Sarah Chen" in the CRM. "Sara Chen" in billing. "S. Chen" in marketing. A support ticket under "sarahc@acme.com". A legacy record with a typo. Four teams, four versions. Nobody agrees. Reporting is a mess.
Entity 360 resolves this — automatically, continuously, with fuzzy matching, confidence scoring, and steward review for the edge cases. Every merge is auditable. Every unmerge is reversible. Every golden record is live.
Identity resolution isn't a migration. It's an operating state.
A continuous loop — every new record ingested, every duplicate caught, every merge tracked.
A golden record isn't the winner of a matching round. It's a composite — the best verified email from one system, the most recent phone from another, the canonical legal name from compliance. Entity 360 computes it continuously, updates it as sources change, and publishes it back to the systems that need it.
Entity 360 captures relationships — who belongs to whom, what accounts belong to whom, who signs for whom.
The California Central Citizen Registry (CCR) runs on Entity 360 — resolving one citizen across every health and human services program in the state. Eight systems. Tens of millions of records. One identity that follows the citizen, not the form.
Every incoming record routes to the right path — automatically.
The technical decisions that turn a matching service into a registry of record — auditable, reversible, privacy-preserving.
Entity 360 is a governance module in a unified platform — not a two-year migration project that needs its own catalog, quality engine, and semantic layer.
Entity 360 is the resolution engine. Vigil — xAQUA's AI Data Governance Agent — turns stewardship work into something conversational, triages merge queues, and keeps the human-in-the-loop fast.
Ask Vigil: "find duplicate customers across CRM and billing." Vigil runs the resolution, returns the ranked duplicates, opens the steward queue, and reports back when it's clean.
Meet Vigil · The AI Data Governance Agent →See Entity 360 resolve a live set of records across four source systems, build golden records with preserved lineage, and publish them back — in under fifteen minutes.